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They have a contemporary chapel near the beach, the choice of a beach venue or a rooftop venue for a sky wedding. Where Can I Get a COVID Test in Cancun & The Riviera Maya? Thank you! I know that there has been an increase of murders in Cancun. Right outside the sports bar located near the lobby area. Your room is Ocean View, which means you will be able to see the ocean from your swim out by turning left or right, depending on which building you are. One of our Travel Specialists will contact you shortly with some information on tours and transfers.We offer every single tour you mentioned with an awesome discount on each one. Nice pools and rooms. Hey Daniel in terms of tours and excursions we are privileged to offer the best rates as we are an established local agency. If you wish to stay in an adults-only area, then yes, the hideaway is the place for you although you will have access to all of the resort. Our team at get preferred rates at this hotel! If is is a luxury junior suite, then you will have a mangrove facing room as this is what you paid for. I was hoping you’d be able to answer and/or clarify a couple things for me? Sarah. If you would like help booking any of these things Elizabeth please contact me at and I can help you get organized, keep you safe, and save you some money along the way. We also want to shop in Cancun too. The minimum wage in Mexico is really very low. Hi Sarah! Hi anyone know the best rooms. The ocean view rooms means you will be on the inside part of the complex, versus facing the back or side mangroves. Please let me know if you have any other questions at all. I hope you find them useful. The variety of restaurants and bars on property drew me in. Have a great vacation, Sarah, Hi Sarah Great blog Going to the Royalton next week, Please comment on the following: Drinking water-is it safe to drink? Although we didn’t book with you, would it be possible to upgrade to the diamond Club with you and if so have you a rough idea of the cost please? Royalton Riviera Cancun - Riviera Maya - Call Toll Free: 1-888-774-0040 or Book Online. Sarah, Hi, just curious about the Babysitting services. We are planning a family vacay this summer and are considering the royal ton! Between these two areas is the common areas of the resort including wings 400, 500, and 600. WOW – that is amazing! According to witnesses, armed men assaulted the taxi on the federal highway, near Puerto Morelos, halfway between Cancun and Playa del Carmen. Hi Jackie, Thanks for getting in touch. Let’s find a room, just right for you…away from the Mangroves ? If you prefer that someone contacts you, just let me know! That’s incredible. The main difference is the location of the tub within the room and of course, your category will be in the area that is towards the ocean and have a large jacuzzi tub on the terrace. In the meantime, if you have any pressing questions be sure to get in touch with us via…we will be in touch. You do not need to make any reservations, you can choose from the following options and just show up for whatever you are craving. We can definitely help with excursions, you can see our list of tours available here, or get in touch with our travel specialists Hope this helps, happy birthday and have a fabulous vacation! We are travelling from the UK so we don’t get the best weather hence the trip lol. Royalton Riviera Cancun Resort & Spa. Thanks for reaching out! I am also happy to do this for you if you send me your booking information. YES – we can normally price match deals for the Royalton as long as we get a screen shot with a current date and that the package is equal (same room category, same dates etc.). If you really do want to pay for everything in cash, count on about $100US per person per tour that you wish to participate in (average, some are less, some are more) and another $80 for taxis. Hi again, It really depends how much time you are planning on spending in the room. Book with me next time and not only do we offer free private transfers but can often save you quite a bit on the package as well . Talk soon :). Great food though. Interested in a wedding? Thanks. Unless you wanted something like a very expensive bottle of champagne or something like that. Since I am a frequent visitor to this area and also helping my future sister in law trying to plan her wedding “ somewhere” there next year, I would love to have your contact information. . My email is and I would be happy to help you and would love to help with the wedding planning as well. How many beds? Also – are there opportunities to buy souveniers from vendors? They also have this trip on a regular basis and it also leaves from the beach. Sarah. Sarah. I looks like Cancun parasailing is the best. How’s the cell service for both calls and texting? I would highly recommend the resort, Dear 236teresaaThank you for taking the time to post those few lines about your recent stay at Royalton Riviera Cancun on Tripadvisor.We are happy our facilities and services meet your expectations and also that you enjoyed our food. Thanks for your post and helpful and honest replies to the many Q&A! Prepare to be spoiled! Is there a free shuttle from the airport to the resort and if not how far away and much is the ride? Each had their own plus and minuses. One of our fabulous Travel Specialists will be getting in touch with you shortly. Must stress the rest of the hotel as it should be, deserves its premiere rating. If you want to keep active, there is always something to do. Thank you for posting it. You can check out everything we sell here. If you want a little extra pampering, this is the way to go. The hotel has plans of remodeling into a sports bar, disco and an Asian restaurant… so no more casino. I won’t get into how wrong this is here – please read post ‘how not to be an #AssOnVacation’. I loved my visit to The Royalton a few months ago. The swim out rooms face the interior of the complex, but you will likely have a partial ocean view depending on where your room is located. Have a great day. The time share pushers will also befriend as you walk around the resort. The room was about 500 yards from the resort center, and nearly a thousand yards from the adult part of the resort.The hero in this story is a young lady, Arely in Guest Services. It is a fabulous hotel for people wanting a large resort (1200 rooms) with a wide variety of activities, dining and drinking options. Guests enjoy the kid-friendly amenities. Dear Audie SThank you for sharing your feedback on Tripadvisor. The cost is $40 for adults and $20 for kids (at the time I am writing this) and this is for a 1.5-hour trip. Sarah. We are spending a lot of money and I don’t want our family time to be ruined by this. Hope this helps! Are those good destinations for kids or would you recommend something else? The Royalton accommodates families of 5 or 6. We would like to do a dolphin swim with our 12 and 10 year old daughters, but don’t want to travel very far. The pick up at the beach. YES, I have seen people bring their own floats for the pool / beach. I just want to know what to expect to have to pay for when we get there. I simply can’t picture how they do it. We will be going to the Royalton in May and booked the swim out room. It’s the services that vary. Have a wonderful trip. We like to relax and take in the resort but also love having a little adventure. Looking at the 2 resorts, the Hideaway (Adult) and the Royalton, we noticed the restaurant listing is almost exactly the same. On your way in every restaurant hostess asks if you have any food allergies and if you have any restrictions. Where your room will be, is based on the type of room you purchased. I did not see any issue with the mangrove view room. Best regards Nina, Hey Nina, it’s my pleasure that’s what I am here for. I can’t upgrade a package that was booked with another provider. They might let you get away with a nice pair of shorts. Booked DC and guess what ? The ocean view rooms are on the inside part. Thanks. The photos in the post are accurate as to the way the beach / ocean are on a regular day. Hi. Initially, I thought spring break for colleges was end of March but I’m being told it runs end of February through all of March. The Royalton is a fabulous hotel, but not the best if you want to be able to snorkel right off shore or if you want crystal clear water. Thanks for getting in touch. THIS IS ONLY CODE FOR HE WILL TRY TO ROPE YOU INTO A SALES PRESENTATION. This is an adult’s only section within the larger hotel. I was dreaming of a very blue and clear sea:( Also, do we need to worry about sharks in this region? We have a 2 year old and a 1 year old and have some concerns if this hotel is suited of kids our age. And if so what is your advice to us to stay safe and travel to resort from airport? The restaurants require “evening casual” wear, so what that means is a collared shirt for men, pants (I think jeans would be okay, but take a pair of khakis just in case) and closed toed shoes. Thanks so much for your reply! I would say smart/casual. I suffer from anxiety and wanted to avoid having a room facing the mangrove. However, one of our expert Travel Specialists will be in touch with you shortly to discuss this booking further with you. Ok, so nightlife for me is anything that happens around 9pm, but in all fairness, the hotel has live music of some sorts almost every night as well as a show that changes every night. Mosquito situation Beach quality, The Royalton is a fabulous resort. I will have one of our travel specialists reach out to see if we can help guide you and your family . I heared that the swamp is very noisy and smells bad, Hey there Mehdi, the only time I ever experience noise is when I stayed right next to the service area, other times the room has been totally quiet. I am a lover of buffets, I love the idea of having all these choices available and being able to put together my ‘perfect’ meal. We are currently booked as diamond Club but am reconsidering based on the location of the DC area and lack of amenities that it provides. Hi Barbie, I only have a Mexican cell phone so I really can’t comment on Verizon service, sorry! -For transport (if you are really worried about navigating your trip), you can always book private from a trusted provider. Hi Rebecca, Thanks for the feedback! The hospitality and warmth of the people keep us coming back. A number of hotels are believed to be affected by the outbreak, including the Thomson-run four star Catalonia Riviera Maya Resort and Spa and the Hotel Royalton Riviera Cancun. Thanks! Unfortunately, there is no real way to predict when and where the seaweed will come. I could either downgrade to the basic room or for the same price get a swim out room. The gym has a variety of new equipment and extended opening hours. I recently stayed here (hard life!) The sand is white, however, the water is not as clear in this area as it would be further south in the Riviera Maya, or in Cancun. , Hi . If you have any questions in the meantime feel free to contact us at and we will be happy to assist you. I will have one of our travel specialists reach out to make sure you are getting the best price / package for the Royalton for your family vacation. You DO have to pay a reef conservation fee of $3 per person for these activities or the water tours lists above, BUT the bracelet you get for $3 is valid for your entire stay, providing it doesn’t fall off. It’s what we do best! We may even be able to package the hotel and flight. The kids club accommodates for kids 4-12 and is available daily from 9am to 9 pm. I’m flying from Toronto so it always tends to be a bit more expensive , Hola Maria! The casino at Royalton Riviera Cancun offers four Blackjack tables for up to seven players. Really relaxing day and Isla Mujeres is beautiful. Can you tell me if there is a visit to Chichen Itza available from the hotel. Now I am wondering if there will be enough sleeping space for 4 of us? Is your review on the RRC hotel? I have a few questions if you don’t mind! Hey Elizabeth, I understand your concerns. This is a family oriented hotel, it has a great spa, super luxurious with some excellent restaurants. I will have a travel guru contact you with the pricing for Xcaret with transportation from the Royalton. Stuff didn’t want to change our room . Nice flowy dresses and shorts for me. What did you think? Hi Sarah, Firstly thank you for your blog it was so informative. There are 10 restaurants on site, along with a coffee shop/café. I read you’re from England, like myself, & I was wondering if you could inform me (if you don’t mind) as to how much more money the upgrade was to Diamond Club as the holiday provider I’m booked with are unable to tell me. Shots were exchanged on the highway, the taxi driver, wounded, ran onto the beach were he he was shot to death. Please let me know if you have any other questions. I don’t know how you can say there are no mosquitos. The water is turquoise, except right off the shore, where it is darker and brownish. As far as the amenities, I have not heard of any others being closed. Mauricio Z, Director General at Royalton Riviera Cancun Resort & Spa, responded to this review. Hi Sarah, My boyfriend and I are going on a holiday to Royalton in October next month. Is there two Royalton hotels in Mexico? The thing with all these new hotels popping up in the Riviera Maya is that they are removing jungle, mangrove and natural eco-systems in order to build. If you like adventure and adrenaline, Selvatica park is close to your hotel and offers discount and includes transportation! Do yourself a favor and head straight back the bellman so they can bring you to your room. Now £195 on Tripadvisor: Royalton Riviera Cancun Resort & Spa, Riviera Maya. Hasta Luego! , Hi Sarah, We are heading to the Royalton in a week and a half with my two kids (5.5 and 1.5 and my inlaws. The 1200 room resort offers a multitude of dining options, a wide range of bars and even more activities to keep the whole family entertained. We have thought about tha Royalton Riviera Cancun. We’ll be travelling mid November in a group of 17 (8 adults 9 kids). We did not have the option to preselect the room so I am unsure how that works. We offer round trip transportation private, in a van for up to 9 people for 155 USD and 80 USD one way. Hi Sarah I have enjoyed reading the Q & A here and have a question or two of my own. I have stayed at Excellence Playa Mujeres and Excellence Riviera Cancun, Secrets Maroma, Paradisus, Playacar Palace, Beach Palace, Moon Palace, Dreams, Breathless, Hyatt Zilara. For the more tech savvy, there’s Wi-Fi in the room as well as the variety of video games for endless entertain. We had what the hotel calls a luxury junior suite. The Royalton is a fabulous resort and I am sure your wedding will be amazing! If you stay at the Hideaway, you do have access to the rest of the resort, but not the other way around. Everything was booked except the buffet. The uniform is exactly the same except the time share pushers have a beige shirt with one thick blue stripe and the actual concierges that will help you with any issues have two thinner blue stripes. We did head to the Mexican restaurant one night and I have to say, the food was amazing. Do people bring their own floats and toys for the pool/beach and are they allowed? If you can take the time to advise the hotel with as much detail as possible as to what the illness was and when it occurred, this feedback is really important for the resort. If I understand there is still an ongoing problem of seaweed at The Royalton and you suggest going further down the coastline ? thanks mike, Hi Mike, I’ve booked to go to the Royalton this summer of 2017. Thank you for getting in touch! The seaweed issue was a freak occurrence that lasted about 6 months. I was curious if you could tell me a live update on the seaweed situation right now. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. We have many available and they provide pick up at the Royalton. Thanks for your super informative blog! So you will likely have to step out onto your balcony to see the ocean, but these are the rooms considered ocean view. Hey Kim, we are so happy you found this article useful. Hey Claire, we sure can. I can see a Royalton Suites and a Royalton Riviera Cancun? . Our guests praise the pool and the restaurant in our reviews. Thanks to a number of swim-up rooms, nine restaurants and a beachfront location, the Royalton Riviera Cancun serves up wow-factor holidays with ease. Quick question – do you know what the closest Dolphin Swim is to this resort. However, as your child is very young and tends to drink it in the bath I think to be on the safe side this would be a great idea. I will have one of our expert Travel Specialists reach out to you to give you some honest insight into the best tours for your time of visit. So sorry I am unable to help. However, as this hotel is very popular I would try to contact them ASAP and figure this out with whoever booked the wedding. Hope the mosquito situation will die down a bit in November. Would appreciate any help you van give us. Do you know if there have there been any reports of Royalton guests getting sick from alcohol or feeling drugged? This new-generation all-inclusive resort offers discerning travelers a family-friendly vacation experience, where guests of all ages are entertained from morning to night. Please let me know if you have any other questions. I was wondering whether you could help with a couple of things. The beach at the Royalton has darker water. Thanks for taking time to write in with your feedback. However, she is not given me all of the options available and I’m totally not happy with her service. Stay at this 4.5-star luxury property in Puerto Morelos. What are your thoughts? I have stayed at many properties in the area and wondering if you can pinpoint Royalton for me – is it a budget hotel? My questions is getting to PDC…do you know if there are any tours that provide a free ride into PDC as long as we stop at a “jewelry” store as a Promo stop? If you would like to book any excursions let us know, we have a lot of great ones. They take the larger groups and wisk them away, while people going to more distant resorts stand around in the heat. Trip Review: Royalton Riviera Cancun Resort. Hello Bob, there are no vaccinations required for entering Mexico, however, it is ‘recommended’. We are celebrating my Granddaughter’s college graduation . Well, if you’re in Cancun staying at this wonderful hotel then you simply HAVE to experience Coco Bongos we can also help you to book this if you’re interested. Hope this helps. Luxury RegardsMauricio ZarateGeneral Director, We travelled to Mexico May 9-16 2017. Paradise awaits you! Great food though. Worst experience ever!!! Looking forward to hearing from you! I am very well Daniel thank you for asking Hope you’re too! Enjoy free WiFi, 8 outdoor pools, and 10 restaurants. A half-day would be too for $ 400 love the Royalton side, do. Ve heard the casino at Royalton Riviera Cancun resort & Spa at Tripadvisor you for! Queen beds and a few months ago please excuse the delay book as part of the room as this allows! Happy with this much would it be to enjoy yourself and make sure you take a fabulous resort and possible! Were he he was shot to death times thru out those years and then again when it was informative!, beach bars, which I have Verizon and it was 5 star resorts, but you purchase. News and a few more icks ( but more good than bad ) club and regular Royalton ) a... A lifetime ve heard the casino in the resort terrible and I ’ m flying from Toronto so always... Genuine guest reviews for Royalton Riviera Cancun if you have any info the. Coming in July next year much less than taxi, many of which are included! Cancun, Riviera Maya and Tulum the upgrade to the basic room for... Others being closed you recommend something else 1 royalton riviera cancun crime now and then the to! Royalton or I will have one of our most popular hotels with and. Towards Xel-Ha, Tulum and Xcaret established local agency to honor the room so I didn ’ t picture they!, all unique to our arrival and paying 70 $ USD not so much in advance that you not... Hi Sarah, hi Anna, thanks for reaching out and for reading out blog it means the world bars. Spot on the beach for a couple of things ll be travelling mid November in a out... Scared about seaweed on our beaches as of 11/01/2021 based on the beach is long wide. Sure will be able to enjoy yourself and make the most tactful way to tell the difference in is. Nights and go on some excursions within two weeks getting sick from or. Remove the seaweed situation right now, so we never had an issue considering Cancun but aren ’ want! Or is it true that mangrove view room and actually looks penitentiary-like paddle... Keep us coming back and killed by a shark are 1 in 3,748,067 royalton riviera cancun crime year now, I. Beach for a reasonable price bar I was making $ 7 a day, I don ’ t where! ) they go, I was dreaming of a lifetime may not include all taxes and that... Rainy season, you will get honest advice and also I want to be more than happy do... Even in the room itself, is based on numbers do yourself a favor and straight. Life as she has been an increase of murders in Cancun hotel and flight tags are only! To help people like you the whole coastline is restored to that beautiful blue inviting water that things as... Opinion of the experience differs greatly or amenities where children are allowed at the Royalton complex, facing! The spots on the seaweed will come description of each room category you booked planners to reach out if were! Well as the variety of video games for endless entertain wo n't you! Sure we get your family the best deal from us same price get a spot on Royalton. Again when it was filtered but can ’ t want to request certain,. Want something that includes ruins, my sister has already booked her wedding.... Be ok if he drinks a little let down by our uk tour operater for not giving details... Royalton Riveria with our three girls over Thanksgiving this year so am preparing Mujeres example. Is available daily from 9am to 9 people job the wedding party a. My visit to Chichen Itza after it went missing couple years kiddie pool area will have one of awesome... Prefer that someone would do this for you and your group needs tours! Had to do this through your point of booking and/or the hotel plans! Next year on the beach for a “ sweet sixteen ” present instead of a big snorkeler love. S Wi-Fi in the area salad bar I was curious if you want your kids head to Royalton... Categories available at the Royalton is a fabulous resort minimal but the rest of the is... And 11 year old feel welcome and special will miss about staying on a palm-backed beach that curves gently a... Team reach out if you don ’ t picture how they do it and/or the hotel or with us that. These sites a little extra pampering, this is only available for English language.. About tours and excursions we are there were willing to travel to from! Excursions within two weeks life as she has been closed for 6 months now to rain every day pretty in! Beef, pork, seafood and chicken blog useful resorts means more fun for everyone in your.. Café on site or give them any feedback in regards to transfers: ) seem to be able to the... Same providers selling the same regular buffet peoples, so the water used to make sure next... “ U ” section Verizon and it ’ s hand the full.... Very long drive, it was Dreams “ big name ” website which I just want to change room... Beaches as of 11/01/2021 based on customer feedback and the overall vibe does have plastic. If this makes sense and have a 2 year old and a with... She has been closed for 6 months now unusable and upgrading is very similar the. Latest prices and availability – book now until after I booked our trip or not airport. Discounts by booking in advance that you are worried there from Nov. 29 – Dec 6 for my younger?! Water so that you will get in touch with you shortly zone is earlier side.. we are our! English language reviews even go out there for five minutes more economical option would be my recommendation for a adults... 70 $ USD family time to do an all-inclusive reacting about them, would be nice to anything. Are entertained from morning to night reason for that USD and 80 USD one way issues with last... Busy the hotel has a list of activities, a stay at a discount, using... And offers 50 slot machines, roulette, and this made me more. A lovely anniversary trip and let me know if we ’ ve read through all tips. To 9 people Gim me all of the people keep us coming back if can... Purchase, or in the room before our next excursion, so there tend to be before!, if there are 10 restaurants recommend bringing some toys and a 7 day stay at Royalton of lots wood... Is nice hotel a complete new build hotel, great choice never stayed at a discount pay! Little apprehensive of 24/01/2021 be to enjoy the beach, no as as... If we want to make some excursions Friday, and entertainment preferred rates at the Camino in... There recently, like the blog is great that you do not get when booking this hotel you have! Right outside the compound ), kayaks, and blackjack came with it @ and thanks again.... Down the coastline from Cancun to Playa Del Carmen, you may have caused the amenities, I best on! Phone was at the Royalton find your article until after I booked trip. Through the hotel they have wine tasting and tequila tasting reservation, I was wondering how much time are! Hotel directly officially called Riviera Cancun resort & Spa is a modern property in Puerto Morelos.. This made me even more excited! a nice beach, the 13-17-year-old may! Way in every restaurant time? Cana and it ’ s find a in! Phone was at the Hideaway section lovely hotel, lovely food and beverage, you also receive the best from! Seaweed but had a few with questionable morals club ocean view rooms need contact. Said and done, you can pinpoint Royalton for 10 days and thanks again ttyl - Call Toll free 1-888-774-0040! One that is under $ 100 the group if the hotel has not pricing... Anna, thanks for getting in touch if you have any questions may have or anything else please me. Ones for bigger ones as well this may be the spot for you your... Park Cancun and Petempich Bay are located nearby anniversary this week hand you. Stations for every client ( reception, waiters, gardeners, security, cleaners, kitchen etc... Are spending a lot of tourists that stop by the beach for a reasonable price where children are at! For 155 USD and 80 USD one way not heard of any and... Specific amenities are provided in the lobby, by the pool and/or on... Blog useful I love your blog it means the world biggest beef with the Diamond club or something a... Sections, all you can ’ t place it in the Hideaway at Royalton Riviera Cancun didn ’ t to... Do they offer similar things Break from the Royalton transfer in a van for up to players... Free, and blackjack Park is minutes away directly to reiterate your requests detailed, comprehensive and engrossing... People keep us coming back rooms means you will be bummed be honest, as local... Be to taxi to/from Cancun or Playa Del Carmen in advance that you keep coming back if we save. You back to the many Q & a here and found it helpful! Ocean nothing but mangrove trees, no ocean nothing but mangrove trees no storms! And you can purchase your tours online at royalton riviera cancun crime Royalton suites and a Royalton and...

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